UAlert FAQ
Navigate to the Sign Up for UAlert page and follow the prompts. If you are a UA student or employee, register in the Students, Faculty, and Staff section. If you are not an employee or student, sign up in the Family and Friends of the University section.
UAlert will be activated in cases of:
Violent activity, including:
- Active shooter
- Immediate threat to the UA community, including off-campus events
Hazards, including:
- Major fires
- Hazardous material leaks or spills (with a threat to health and safety)
- Health issues such as infectious diseases (following consultation with UA-CIRT)
Major disruptions to university activity, including:
- Severe weather
- Power outages
Other events presenting an immediate threat to health or safety.
Log into your account and click on the "Services" tab. Make sure you entered the correct phone number (in the correct format, 5206261234) and mobile carrier. If you need to make a change, delete the number and enter it again. If everything appears correct, contact the 24/7 IT Support Center at 520-626-TECH (8324) or it.arizona.edu/service/247-it-support
Try refreshing the page or logging out and logging in again. If you still need assistance, contact the 24/7 IT Support Center at 520-626-TECH (8324) or it.arizona.edu/service/247-it-support
Try refreshing the page or logging out and logging in again. If you still need assistance, contact the 24/7 IT Support Center at 520-626-TECH (8324) or it.arizona.edu/service/247-it-support
Ask them to visit this website, cirt.arizona.edu/ualert, and sign themselves up by clicking on the "Sign Up" link at the left.
For those with a UA NetID, you can only change your UAlert password if you first change your NetID password, since they're the same. For those who don't have a UA NetID, log in, click on the "Account" tab and follow the instructions.
Once you have created an account, log back into UA Alert. Select the "Account" tab at the top of the interface Enter your existing password, then enter a new password.
No. UA Alert enforces a ZERO SPAM policy that clearly prohibits unsolicited messages, and UAlert does not sell the contact information of our subscribers to third-party marketers. You will only receive text messages and/or emails from the University of Arizona UAlert system in the event of an emergency.
It might have been captured by your spam filter. Check your junk/spam folder for the confirmation message. Make sure you can receive e-mails from: e2campus@omnilert.net). If you still need assistance, contact the 24/7 IT Support Center at 520-626-TECH (8324) or it.arizona.edu/service/247-it-support
You will only receive text messages from the University of Arizona's UAlert system in the event of an emergency. We do not send any other messages on the UAlert system.
UAlert accounts are set to never expire. If you are a student, UITS will automatically remove students from UAlert who are no longer enrolled at the UA. The student removal process takes place one time each semester.
If you are a UA employee or student, you may opt out of receiving text messages by logging in to your account and delete the numbers you entered. You will continue to receive alerts via your UA email account. For non-UA subscribers, log on to your account and delete the numbers and accounts you'd like to unsubscribe. You may opt-out of e-mail alerts only, text alerts only, or the entire service.
Yes. UA Alert is a cross-carrier service.
No. UAlert uses the industry standard SMS text messaging protocol to send messages to your phone. Your mobile phone will need to have text messaging services enabled in order for you to receive the messages.
Maybe. If your current wireless service plan includes charges for incoming text messages, that rate will apply to UAlert text messages. Check with your carrier.